Shipping policy
We ensure safe and timely delivery of your jewellery.
1. Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends/holidays are processed next working day
2. Delivery Time
- Most orders across India: 3–7 business days after dispatch
- Metro cities typically: 2–5 business days after dispatch
- Other locations typically: 4–9 business days after dispatch
- Orders are processed within 1–2 business days (weekends/holidays process next working day)
- Delivery timelines are estimates and may vary due to courier, weather, or high volume
3. Shipping Charges
- Free shipping on prepaid orders above 499
- Standard shipping charges apply below this amount
- COD charges may apply
4. Order Tracking
- Tracking details will be shared via SMS and email once your order has been shipped.
- Need your tracking details sooner? Click on Track Status and send us the mobile number associated with your order on WhatsApp. We’ll share your shipment details with you.
5. Delays
- Delivery may be delayed due to:
- Weather conditions
- Courier issues
- High order volume
6. Undelivered Orders
- If delivery fails due to incorrect address/customer unavailability, re-shipping charges may apply
7. Contact
For any shipping & delivery related queries, please reach out to us:
- Email: contact@ashtitva.com
- Customer Care: +91 77778 877253
- Whatsapp: +91 77778 77253
